Questions You Should Ask Emergency Plumbers

You may want to hire an emergency plumbing company for several reasons. Maybe you’ve relocated to a new apartment that has water leaks, and you need an local 24 hour emergency plumber such as to fix your leaks. Maybe the plumber who you last worked with gave you a terrible experience and you want to hire a new one.

emergency plumber fixing leaks

Whatever reason you might be having for the change, getting a new, reliable emergency plumber can be quite challenging. Luckily, there’re some tips you can use to your advantage to get a more reliable plumber.

Here’re some questions you need to ask a prospective plumber before hiring them. If a plumber answers them properly, then you’ll feel more confident that you’re about to hire a competent and reliable plumber. Ask these questions:

Can you offer some references?

You should ask your prospective plumber whether they can refer you to some of their previous customers for nonpartisan testimonials, or ask them for reviews left behind by previous customers. Also, try to search the internet for reviews left by previous customers on the plumber’s social media pages or website.

It’s important to know what other people say about a prospective plumbing company. Getting customer reviews would be a better way of getting straightforward and honest feedback about the plumber.

Are you fully insured and licensed?

A professional plumbing company should be fully licensed to offer different plumbing services. Thus, consider asking potential plumbers for their licenses.

They should be willing to show such documentation without any resistance. In some states, you can check the license state of a plumber from the website of the local licensing authority.

Upon checking their license, ensure that the plumber is properly insured. When a plumber is insured, you’ll be covered just in case a mistake or accident occurs as they work on your property.

Only hire a plumber who has taken care of workers’ compensation insurance, bonds, and builder’s risk. In case the plumber has all that, you’ll be confident knowing that you won’t incur unexpected costs just in case the worst happens.

Which emergency plumbing services do you specialize in?

Before hiring an emergency plumbing firm, consider asking them about their areas of specialization. They should have plumbers who are specialists in the kind of service you want. Knowing the services they offer will assist you in getting the best technician for the job.

For instance, plumbers who are good at plumbing maintenance services may not be good at remodeling. Thus, a great company should direct you to the technician who specializes in the service you want. Simply ask them for a plumber who specializes in the service you want every time you need a plumbing job done.

How many years have been offering emergency plumbing services?

While the number of years that a plumber has been offering plumbing services doesn’t mean that their services are the best, it’s a sure way of learning more about the company.

For instance, a company that has been in the plumbing business for many years with little to show for it would not be the best one. The best company is the one that has many returning customers for the time they have been in business.

How long do you take to respond?

The response time of a plumber is something worth considering. Plumbing problems occur at any time. If you have a plumbing emergency, you’ll want it fixed soonest possible. Thus, go for a company that offers same-day services.

Even when you don’t have emergency plumbing needs, you’d still want fast services since a minor plumbing issue can turn out to be a major disaster when left unattended for a prolonged period of time.